Payment, Shipping & Returns

Payment Options

Orders on our website are automatically processed through Paypal, however if you prefer to use an alternitive method you can contact us and we will process your order for you.

We accept the following payment methods:

Paying by Bank Deposit

Bank account details will be included in an invoice emailed to you soon after processing your order.

Please use your order number (at the top of your invoice) as a reference when sending payment.

Paypal payments

Send to: info@monknbear.com.au

Paying by Cheque or money order

Write cheque and money orders to: Lisa Thow

Post to: PO Box 4040 Ainslie ACT 2602


Post in Australia

  • Orders within Australia are sent at a flat rate of $8. If your order is urgent, send me an email and we can organise express post.

I use Fastway Couriers or Australia Post, depending on who will get your order to you fastest and cheapest.

International Orders

I use Australia Post for international orders, you can get a quote for postage costs on the Australia Post website or contact us.


Returns and exchanges

If you are unhappy with your products and they have not been washed or used, please contact us within 7 days for a full refund, exchange or credit (less postage costs).

Faulty items

Please contact me if you are in any way unhappy with the quality of your nappies.